Privacy Policy

Last updated: 2026

Privacy Policy

At inTelix Solutions Limited, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect personal information when you contact us, request a quotation, submit an enquiry, register for our services, or otherwise interact with our website.

This information may include:

  • Your name
  • Email address
  • Telephone or WhatsApp number
  • Business or company details
  • Website or project information
  • Any other information you voluntarily provide to us
2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and requests.
  • Provide quotations and requested services.
  • Communicate with you regarding your project or account.
  • Provide customer support and technical assistance.
  • Improve our website, services, and customer experience.
  • Send service-related information or updates where appropriate.
  • Meet our legal and regulatory obligations.
3. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security of information transmitted through the internet.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers or partners where this is necessary to provide our services, operate our website, process communications, or fulfil your requests. Such parties are expected to handle your information appropriately and securely.

We may also disclose information where required by law, legal proceedings, or a valid request from a competent authority.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and enhance the overall user experience.

You can adjust your browser settings to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of some parts of the website.

6. Third-Party Links

Our website may contain links to third-party websites, services, or platforms. These websites have their own privacy policies and practices.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve enquiries, comply with legal requirements, and protect our legitimate business interests.

8. Your Privacy Rights

Depending on applicable laws and regulations, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your information, or object to certain uses of your information.

If you would like to exercise any applicable privacy rights, please contact us using the details provided below.

9. Email and Marketing Communications

If you provide your contact information, we may occasionally contact you regarding our services, offers, updates, or other information that may be relevant to your enquiry or business needs.

You may request to stop receiving marketing communications from us at any time by contacting us or using an available unsubscribe option.

10. Children’s Privacy

Our services are intended for businesses and general users and are not specifically directed towards children. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updated version will be published on this page with the revised date where appropriate. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

inTelix Solutions Limited
H7, Muthaiga North Drive,
Off Garden Estate Road,
Nairobi, Kenya

Email: info@intelixsolutions.net
Call / Text: +254 710 60 42 42
WhatsApp: +254 710 60 42 42

13. Consent

By using our website or submitting your personal information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above.

Last Updated: 2026