Last Updated: 26 September 2026
Welcome to inTelix Solutions Limited. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before using our website or engaging our services.
inTelix Solutions Limited provides digital and technology services including, but not limited to:
The exact scope, specifications, timelines and costs of individual projects will be agreed upon with the client before work begins.
You agree to use this website only for lawful purposes and in a manner that does not:
We reserve the right to restrict or terminate access to the website where we believe these Terms & Conditions have been violated.
Clients are responsible for providing accurate and complete information, content, images, logos, credentials and other materials required for their project.
Delays caused by incomplete, inaccurate or late information supplied by the client may affect the agreed project timeline.
The client confirms that they have the necessary rights and permissions to use any content, images, trademarks or other materials supplied to us.
Website designs and functionality will be developed according to the agreed project requirements.
Any additional functionality, pages, revisions or changes outside the original agreed scope may incur additional charges.
We will make reasonable efforts to ensure that websites function correctly across commonly used browsers and devices. However, differences in browsers, operating systems, plugins and third-party services may affect functionality or appearance.
Domain registration and hosting services are subject to the terms and conditions of the relevant domain registrar or hosting provider.
Clients are responsible for renewing domains and hosting services where renewal responsibility has been assigned to them.
We are not responsible for service interruptions, downtime or failures caused by third-party hosting providers, registrars, data centres or other external services.
Where SSL certificates or security services are provided, we will make reasonable efforts to install and configure them correctly.
Website security can never be guaranteed to be completely risk-free. Clients are responsible for maintaining secure passwords, authorised user accounts and up-to-date software where applicable.
All project fees and payment schedules will be agreed upon before work begins.
Unless otherwise agreed in writing, work may be paused where outstanding payments remain unpaid.
Third-party costs such as domain registrations, hosting, premium plugins, themes, software licences, stock images and other external services may be charged separately.
Clients may request revisions according to the revision allowance agreed for their project.
Requests that substantially change the original project scope may be treated as additional work and may require a revised quotation.
Once a project has been approved or completed, further changes may be chargeable.
The client is responsible for ensuring that all content supplied to inTelix Solutions is lawful and does not infringe third-party intellectual property rights.
Unless otherwise agreed, ownership and licensing of third-party themes, plugins, software, images, fonts and other resources remain subject to their respective licences.
Upon full payment, the client will receive the agreed deliverables and usage rights specified in the project agreement.
Our services may involve third-party platforms, software, APIs, payment providers, hosting companies, plugins or other external services.
We are not responsible for changes, interruptions, pricing, policies or functionality introduced by third-party providers.
Where website maintenance is provided, the services included will depend on the client’s selected maintenance package.
Maintenance does not necessarily include major redesigns, new functionality, content creation or extensive development unless specifically agreed.
Clients are encouraged to maintain regular backups of their website and important data.
The client agrees to:
We will make reasonable efforts to provide reliable and professional services. However, inTelix Solutions shall not be liable for losses caused by circumstances beyond our reasonable control, including third-party service failures, hosting outages, domain issues, cyber incidents, software vulnerabilities or internet connectivity problems.
We are not responsible for indirect, incidental or consequential losses arising from the use or inability to use our services.
We respect the confidentiality of information provided by our clients.
We will not intentionally disclose confidential project information to third parties except where necessary to provide the agreed services, comply with legal requirements, or where the client has provided permission.
A project will be considered completed when the agreed deliverables have been provided and approved by the client, or when the client has begun using the completed website or service.
Any outstanding balance must be settled according to the agreed payment terms.
Either party may request termination of a project subject to the terms agreed for that project.
Where work has already been completed or costs have been incurred, the client may remain responsible for applicable fees and third-party expenses.
We reserve the right to suspend services where there is a serious breach of these Terms & Conditions or where payments remain overdue.
Where a client participates in our Refer a Friend Programme, any referral reward is subject to the applicable referral programme terms.
Rewards are only payable where the referred business successfully becomes a client and the applicable conditions have been met.
We reserve the right to modify or discontinue the referral programme at any time.
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices or legal requirements.
Any updated version will be published on this page with the revised date.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Kenya.
Any disputes arising in connection with these Terms & Conditions or our services shall be addressed in accordance with the applicable laws and jurisdiction of Kenya.
If you have any questions about these Terms & Conditions, please contact us:
inTelix Solutions Limited
H7, Muthaiga North Drive,
Off Garden Estate Road, Nairobi, Kenya
Email: info@intelixsolutions.net
Call/Text: +254 710 60 42 42
WhatsApp: +254 710 60 42 42
By using this website or engaging our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
