How to set up an email account on Apple iPhone

How to set up an email account on Apple iPhone – inTelix Solutions tutorial

1. Select Settings from the home screen of your iPhone: 

iPhone home screen with the Settings app

2. Choose Mail, Contacts, Calendars and click Add Account: 

iPhone Settings menu showing Mail, Contacts, Calendars
iPhone Mail, Contacts, Calendars screen with Add Account

3. The third step on how to set up an email account on Apple iPhone.

Choose Other from the list that appears: 

iPhone account type list with the Other option

4. The fourth step on how to set up an email account on iPhone,

select Add Mail Account. In the New Account menu, you will need to specify the following records: 

  • Name – your name (will appear as sender name) 
  • Address – your full email address, as created in the cpanel
  • Password – the password for this email address 
  • Description – lets you specify any description (we suggest you use your email address)


iPhone new account form with name, email, password and description fields

Click Next. 

5. Select protocol type: IMAP or POP3. We advise you to use IMAP.

Your selection will be highlighted in blue. 



6. Settings are the same for both IMAP and POP3: 

  • Name, Address and Description: should have been already filled in
  • Host name: mail.privateemail.com 
  • User Name: your email address
  • Password: password for your email


In the fields for both Incoming Mail Server and Outgoing Mail Server, indicate the following settings:

iPhone incoming and outgoing mail server settings fields

Click Next. 



7. If you use IMAP, you can enable the following services: 

iPhone IMAP account services that can be enabled

Click Save and wait while the system completes necessary checks. 



8. The Eith step on how to set up an email account on iPhone.

When the checks are finished, you’ll be redirected to the Mail, Contacts, Calendars screen. Choose your newly created account there: 

iPhone account verification checks in progress
iPhone Mail, Contacts, Calendars screen showing the new account

9. Scroll down and select Advanced: 

iPhone account settings with the Advanced option

10. Here you can choose additional settings for IMAP or POP3. 



If you set an IMAP connection, you need to use port 993 (with SSL) or port 143 (without SSL). 
Set IMAP Path Prefix to INBOX: 

iPhone advanced IMAP settings using port 993 with SSL

or

iPhone advanced IMAP settings using port 143 without SSL

If you chose POP3, you need to use port 995 (with SSL) or port 110 (without SSL): 

iPhone advanced POP3 settings using port 995 with SSL

or

iPhone advanced POP3 settings using port 110 without SSL

11. In order to set up additional settings for the outgoing server.

You will need to return in the previous menu and then go to Outgoing Mail Server by clicking on the hostname of the server: 

iPhone account screen with the Outgoing Mail Server option

12. The twelfth step on how to set up an email account on iPhone

Outgoing Server (SMTP), select port 465 (with SSL) or port 587 (without SSL): 

iPhone outgoing SMTP server settings using port 465 with SSL

or

iPhone outgoing SMTP server settings using port 587 without SSL

Once the settings are verified, your account is active and ready to use. 
To test your new email account, go to Messages and try sending and receiving emails. 

Need a hand?

Our team can set this up with you over the phone or on WhatsApp.

More guides

Email, phones, Outlook and cPanel, explained step by step.

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